Sydbank will provide a healthy and at­trac­tive work en­vi­ron­ment for its employees that allows for pro­fes­sion­al skills de­vel­op­ment and further training. Sydbank believes that excellent and committed employees are the Bank’s most important asset.

Target: Top-in-class employee en­gage­ment among financial in­sti­tu­tions.

For Sydbank excellent and committed employees are the Bank’s most important asset because we believe that excellent and committed employees create value for our customers as well as the Bank. As a result Sydbank aims to be one of the best employers in the finance sector in Denmark in terms of committed employees – our employee en­gage­ment must be top-in-class. Top-in-class employee en­gage­ment means that employees’ job sat­is­fac­tion and loyalty are in the top 25% compared to other financial un­der­tak­ings in Denmark.

Employee en­gage­ment is measured by means of a com­pre­hen­sive en­gage­ment survey every other year. All employees are invited to take part and the survey gives the Bank a better un­der­stand­ing of the pa­ra­me­ters affecting employee en­gage­ment. The latest survey was carried out in 2022 and, with a very high response rate, it shows that Sydbank’s employees are already top-in-class in terms of employee en­gage­ment.

The en­gage­ment survey helps us to continue to evolve as a workplace. We already have a deeper un­der­stand­ing of some of the most important pa­ra­me­ters for high employee en­gage­ment where elements such as job content, learning and de­vel­op­ment op­por­tu­ni­ties as well as the Bank’s rep­u­ta­tion are given high priority.

The Bank’s annual de­vel­op­ment review meetings focus on dis­cussing an employee’s job content and de­vel­op­ment op­por­tu­ni­ties and the meetings aim to ensure that employees carry out their work in a competent and committed manner. Education and training have high priority at Sydbank – as a result of stricter statutory ed­u­ca­tion­al re­quire­men­ts, customers’ ex­pec­ta­tions and employees’ wish for pro­fes­sion­al de­vel­op­ment. Sydbank ’s internal learning man­age­ment system offers a range of training courses. Fur­ther­more the Bank offers academic courses within various spe­cial­ist fields and we rarely say no to an employee seeking further training and education. A good rep­u­ta­tion is important for Sydbank and therefore it is a priority for the Bank to have a culture con­cern­ing decency, which is described in Sydbank’s policy for healthy corporate culture.

The employee en­gage­ment survey has been developed in a col­lab­o­ra­tion with the company Ennova. The col­lab­o­ra­tion with Ennova enables us to compare ourselves to around 40,000 employees of employers in the financial sector as Ennova asks the same questions to all its business partners in the finance sector. This basis of com­par­i­son makes it possible for Sydbank to determine whether we are top-in-class in the financial sector.