Sydbank is one of Denmark’s largest banks and given its SIFI label it has a re­spon­si­bil­ity to make a con­tri­bu­tion to financial stability in Danish society. As a result the Bank has measures in place to ensure eg anti-cor­rup­tion, pre­ven­tion of money laun­der­ing, data pro­tec­tion, in­for­ma­tion security and data ethics – all measures that set the framework for a decent bank.

Target: More than 95% of the Bank’s employees have regularly completed courses sup­port­ing a decent bank.

To Sydbank being a decent bank means that we are helping to ensure a secure and robust financial in­fra­struc­ture in Denmark.

Sydbank strives to be perceived as a respected, competent and decent bank that complies with leg­is­la­tion in force and takes into con­sid­er­a­tion prin­ci­ples con­cern­ing re­spon­si­ble business ac­tiv­i­ties. Con­se­quently our efforts focus on a multitude of measures to ensure eg anti-cor­rup­tion, pre­ven­tion of money laun­der­ing, data pro­tec­tion, in­for­ma­tion security and data ethics.

The Bank’s employees must have knowledge and un­der­stand­ing of the rules and measures that provide the framework for a decent bank. Basic knowledge and un­der­stand­ing is achieved through mandatory training courses targeting the Bank’s de­part­men­ts and groups of employees.

Sydbank’s mandatory training courses which support a decent bank include:

  • Selected topics within com­pli­ance, including duty of con­fi­den­tial­ity, good practice, healthy corporate culture, pre­ven­tion of conflicts of interest and anti-cor­rup­tion
  • Pre­ven­tion of money laun­der­ing and terrorist financing
  • Pro­cess­ing of personal data
  • Strength­en­ing of the Bank’s cyber re­silience and sound data ethics by means of in­for­ma­tion security
  • Insight into and knowledge of ESG and sus­tain­abil­ity efforts

The training courses are held via the Bank’s learning man­age­ment systems. Data regarding com­ple­tion rates is stored in the systems and is extracted twice a year. The com­ple­tion rates state the per­centage of employees who have finished the courses as scheduled. There are follow-up pro­ce­dures for employees who have not completed the courses on time.

In addition to mandatory training courses sup­port­ing a decent bank, more spe­cialised courses are also held.