Sydbank is one of Denmark’s largest banks and given its SIFI label it has a responsibility to make a contribution to financial stability in Danish society. As a result, the Bank has measures in place to ensure e.g. anti-corruption, prevention of money laundering, data protection, information security and data ethics – all measures that set the framework for a decent bank.

Target: More than 95% of the Bank’s employees have regularly completed courses supporting a decent bank.

To Sydbank being a decent bank means that we are helping to ensure a secure and robust financial infrastructure in Denmark.

Sydbank strives to be perceived as a respected, competent, and decent bank that complies with current legislation and takes into consideration principles concerning responsible business activities. Consequently, our efforts focus on a multitude of measures to ensure e.g. anti-corruption, prevention of money laundering, data protection, information security, and data ethics.

The Bank’s employees must have knowledge and understanding of the rules and measures that provide the framework for a decent bank. Basic knowledge and understanding are achieved through mandatory training courses targeted at the Bank’s departments and groups of employees. 

Sydbank’s mandatory training courses which support a decent bank include:

• Selected topics within compliance, including duty of confidentiality, good practice, healthy corporate culture, prevention of conflicts of interest, and anti-corruption
• Prevention of money laundering and terrorist financing
• Processing of personal data
• Strengthening of the Bank’s cyber resilience and sound data ethics through information security
• Insight into and knowledge of ESG and sustainability efforts

The training courses are completed via the Bank’s learning management systems. Data regarding completion rates is stored in the systems and is extracted twice a year. The completion rates state the percentage of employees who have finished the courses as scheduled. There are follow-up procedures for employees who have not completed the courses on time.

In addition to mandatory training courses supporting a decent bank, more specialised courses are also completed.

Read more about Sydbank’s efforts to be a decent bank in “A Decent Bank” in the 2022 Annual Report.