Skip navigation

Ac­ces­si­bil­i­ty Statement

We are con­tin­u­ous­ly working to make our digital solutions ac­ces­si­ble to everyone – re­gard­less of physical or tech­no­log­i­cal cir­cum­stances. This includes people with dis­abil­i­ties.

We are committed to complying with the Danish Act on the Ac­ces­si­bil­i­ty of Public Sector Websites and Mobile Ap­pli­ca­tions, which is based on EU Directive 2016/2102. The law sets re­quire­ments for how digital services must be designed to ensure they are un­der­stand­able, navigable, and tech­ni­cal­ly ac­ces­si­ble to as many users as possible.

Our work is based on the W3C Web Content Ac­ces­si­bil­i­ty Guide­lines (WCAG), and we are con­tin­u­ous­ly working to correct issues and improve the user ex­pe­ri­ence.

On this page, you can read about how we work with ac­ces­si­bil­i­ty, what we are still improving – and how to contact us if something isn’t working for you.

This statement applies to:

  • sydbank.com

Com­pli­ance status

sydbank.com is partially compliant with the Web Content Ac­ces­si­bil­i­ty Guide­lines (WCAG) and the re­quire­ments set out in the Danish Ac­ces­si­bil­i­ty Act, based on the EU Web Ac­ces­si­bil­i­ty Directive (2016/2102).

Ac­ces­si­bil­i­ty is con­tin­u­ous­ly assessed, and technical issues have been iden­ti­fied and are being addressed by our de­vel­op­ment team.

See which parts are fully ac­ces­si­ble

  • Det meste af det redak­tionelle indhold, herunder tek­st­baserede sider, hov­ed­nav­i­ga­tion og kon­tak­t­sider, er tilgæn­geligt og fungerer med skærm­læs­er og tas­tatur­nav­i­ga­tion.

See what we are still improving

  • We are currently working to correct technical issues iden­ti­fied through SiteIm­prove – including empty container elements and hidden items that can receive keyboard focus.

See what is not yet compliant

  • Some com­po­nents do not yet meet ac­ces­si­bil­i­ty standards. In addition, the site includes content provided by third parties, which is outside of our control, though we strive to ensure ac­ces­si­bil­i­ty wherever possible.

Prepa­ra­tion of this ac­ces­si­bil­i­ty statement

This statement was last updated on 28 June 2025.

It is based on our own as­sess­ments of the digital solutions. We regularly review ac­ces­si­bil­i­ty and update this statement when sig­nif­i­cant changes occur.

The first version of this statement was prepared on 28 June 2025.

Let us know if something isn’t working

If you experience issues or have questions about accessibility, you can contact us using our feedback form.

Go to the form

Complaint procedure

If you are not satisfied with our response – or have not received a reply within a rea­son­able timeframe – you can contact the Agency for Digital Gov­ern­ment. They will assess your inquiry and respond as soon as possible.

All inquiries are reg­is­tered and may be included in the Agency’s su­per­vi­so­ry ac­tiv­i­ties.

Agency for Digital Gov­ern­ment, Land­greven 4, 1301 Copen­hagen K, +45 33 92 52 00, [email protected].

Contact Agency for Digital Gov­ern­ment